CASE STUDY: WAVERLY BOROUGH COUNCIL

K2 helps Waverley Borough Council save £16,000 capital expenditure on business processes and £9,600 a year in operational costs.


Waverley Borough Council used Lotus Notes for years, but eventually realized it was time to update their aging legacy system. They selected K2 blackpearl as their software replacement, and got started right away on their first important project: creating a workflow for Careline, their emergency personal alarm service for elderly and vulnerable people who live alone.


Since implementing K2, Waverley Borough Council has cut costs, improved employee productivity and made their processes more efficient overall.
 

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“Across all our K2 processes, I estimate that we have avoided capital expenditure of tens of thousands of pounds.  In addition […], we have reduced the council’s OPEX costs by a further £9,600 per year,” says John Riley, IT analyst, Waverley Borough Council.

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