Streamline your customer complaints handling with K2
This webinar will review customer complaints handling, and how to leverage Microsoft and K2 technologies to automate and manage the customer complaints in an efficient and cost effective manner.
Handling customer complaints can be complex, time consuming and if not managed correcty, can result in it being costly for the organisation. Customers are increasingly demanding the best, fastest and most convenient way in dealing with their complaints and if it is not been dealt with effectively they will take their custom elsewhere.
- Learn about how you can increase efficiency through the automation of tasks, follow-up and escalations, for compliant, customer complaints handling
- See how easily K2 can integrate with other line-of-business systems connected with the complaints process
- We will demonstrate how easy it is to build and run an end-to-end process using K2 workflow, forms, data and reporting
Please register to download this on-demand webinar - part of a three-series of business webinars.