CASE STUDY | ASPEN RE

Leading insurance and reinsurance organisation cuts processing time by 50%, improves customer service and ensures compliance capabilities.

 

Aspen Re processes over 6000 claims per year through a bespoke K2 solution, the majority of which cover high-value reinsurance claims. Extensive paperwork leaving room for errors, and a lack of auditing capabilities to meet current and future compliance regulations.

 

Download our case study now to find out how Aspen Re:

  • Cut processing time by 50%
  • Developed and implemented a flexible claims management solution which recorded every enquiry and claim from first receipt to final settlement with full recording and tracking of claims and statuses and full audit trail
  • Offered better, faster customer service and improved client response times.

 

Learn how you can also standardise proceses within your organisation, which will free up time so that you can focus on providing the best customer service experience.

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