Complaints and incident response management require careful policies which are enforceable and have full traceability. Failure to operate this way can put your organisation in serious situations resulting in legal complications. Key responsibilities and process lines are critical.


Belfast Health and Social Care Trust and Sullivan Nicholls Pathology (SNP) have transformed their incident management process using e-forms, removing the need for paper-based processing and reporting benefitting from full audit trails and much more.


Find out how the SNP and their "i-Care" solution:

  • Improved traceability and respond in real-time
  • Allowed instant access to historical information and report generation
  • Provided siginficant time and cost savings
  • Offered secure information and communication.


In addition, Belfast Health & Social Care Trust faced a similar situation when merging 7 different organisations with disparate systems into one integrated platform.


With K2 integrating their systems find out how Belfast:

  • Improved patient care resulting from less admin time
  • Realised huge cost savings replacing paper forms with an effective automated online process
  • Experienced greater efficiency in their ICT department, with their projects delivered quickly and successfully


Register your details now to access our case study with Belfast Health and Social Care Trust and SNP.



Fill out this form to register:
* Business Email
* First Name
* Last Name
* Job Title
* Organisation
* Business Phone
* Industry
* Country
* Zip or Postal Code