NEW DEVELOPMENT PLATFORMS EMERGE FOR CUSTOMER-FACING APPLICATIONS
The BPM market is changing: Don’t get left behind
Forrester’s latest report, “New Development Platforms Emerge for Customer-Facing Markets,” indicates a shift in the business process management (BPM) market. The focus on all things customer, whether B2B or B2C, is causing companies to look for agile, flexible technologies to improve processes that “directly or indirectly touch customers or shape customer experience.” The new vehicles for delivery are “‘low-code’ platforms, new engagement architectures and cloud-based work orchestration.”
Learn about the advantages that low-code platforms give companies including the ability to lower barriers between requirements and delivery and provide business leaders with a way to test and experiment with new ideas at a low risk and cost.
Download the full Forrester report at no cost to learn more about the benefits that low-code platforms provide and ensure you have the knowledge you need to retain your customers as you head into 2015.