WHITEPAPER | MAKING A BETTER FRAMEWORK FOR BPM

Is it time to reframe BPM through a modern lens?

Forrester thinks so. After conducting an online survey of over 3,300 businesses, the analysts believe organizational agendas have shifted off of workflows and onto growing revenue and expanding the customer base. As a result, even though BPM has shifted lower in priority, process excellence will become even more critical.

BPM solutions that meet the following requirements are well positioned to meet the new demands of a customer-focused organization:

  • The ability to expedite execution for revenue opportunities.
  • Simplification of customer processes for convenience and engagement.
  • Use the digital transformation to link to new front-office drivers and anchor the case for BPM.

K2’s business application platform comprehensively addresses these requirements with mobile-friendly workflows and forms that span people, departments and data sources. Learn more in this complimentary whitepaper that addresses Forrester’s report directly.

 

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