AXA Wealth uses K2 to gain new insight into process efficiency.


Part of the global AXA Group, AXA Wealth employs 2,300 people and provides a range of pension and investment products and services in the United Kingdom and Ireland.


Axa Wealth began automating core workflows more than three years ago as a part of an initiative to improve business efficiency. However the company quickly identified that there was plenty of room for improvement. For example many of the company's processes still relied on manual interventions, but managers had no insight into where these manual steps were necessary.


“We knew that several of our processes were inefficient, but we didn’t have the tools and information that we needed to understand precisely where those inefficiencies lay,” said Phil Palmer, IT manager at AXA Wealth.


Download this case study to discover how Axa Wealth:

  • Successfully developed more than 50 interlinked workflow applications.
  • Automated back-office functions.
  • Uses K2 to meet its service level agreements (SLAs).


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