How do you provide reliable solutions support when you’re dealing with an outdated system and manual processes that make it difficult to track and manage cycle times?

This is the issue that Computer Services, Inc. (CSI), one of the nation’s largest providers of dynamic technology solutions, found itself facing. Its current solution was disjointed and hard to follow, resulting in a lack of visibility and stale data.

Join CSI and K2 for a webinar, to hear why CSI chose K2 to automate not only this process, but other processes as well, including purchase requisition management, client site provisioning, credit memorandums and more.

This webinar will cover:

• A brief overview of K2.
• K2’s integration with CSI’s line-of-business systems.
• Lessons CSI learned along the way, such as best implementation practices.
• ROI and benefits, which include improved cycle times, increased visibility, and resuable data. 

FEATURED SPEAKERS

Tyler Clark
Computer Services, Inc.

Tyler Clark is a business process analyst for CSI Managed Services. In his role, he develops and streamlines business process using SharePoint, K2 and various supporting technologies. Tyler’s expertise in computer languages and programming concepts like C#, HTML, SQL and XML have proved useful in this role. For the last 8 years prior to joining CSI, Tyler has worked for Bank of Choice, K2 and Sierra Detention Systems using K2 software and SharePoint to automate business process and maintain company data across disparate systems. Tyler has a BS in Computer Science from Franklin University.