This case study explores the implementation of a cloud-based ideas management system at the United Kingdom’s Ministry of Defence (MOD). Their bespoke system, the GEMS Suggestion Scheme, incorporates a workflow-based application, and delivers and average of £18 million of savings a year.

If you are you considering actively working with BPM technology, then download this case study conducted by specialist advisory firm MWD Advisors to understand how the MOD are obtaining benefits from BPM technology, and how they have addressed challenges like security requirements along the way.

The MOD launched this cloud-based online system in 2012, and to date:

  • reduced the time it takes to process ideas and feasibility studies from an average of 3-4 years to months or weeks:
  • reduced the number of staff involved in administering the scheme from 500 volunteers to 27 formally tasked individuals
  • the new system enables the timely recognition of staff feedback and ensures that individual contributors are credited appropriately

If you are looking at implementing a cloud-based solution, then read this case study to gain an insight into the best practices you can apply and what the experts recommend for adopters.

*MWD Advisors is a specialist advisory firm which provides practical, independent industry insights to business analytics, process improvement and digital collaboration professionals working to drive change with the help of technology.



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